Digitization in Transport: The Future That’s Already Here

Digitization in logistics is no longer a futuristic vision – it’s the everyday reality for the entire transport, forwarding, and logistics (TSL) industry. Rapid technological changes demand flexibility from companies, as well as investments in IT systems and a new approach to data and process management. These were the key topics discussed by participants of the panel published on 40ton.net – a conversation we highly recommend reading in full.

Industry experts on the future of TSL

Participants in the discussion included:

• Tomasz Kempa, Continuous Improvement & Innovations Manager at Visline – responsible for the company’s technological strategy, with many years of experience in full-truckload operations and a deep understanding of market dynamics;
• Konrad Spuła, Brand & AI Manager at Visline – working daily on implementing AI tools that automate and streamline logistics and administrative processes within the company;
• Magdalena Rydelek, journalist and representative of Timocom – moderator of the discussion, who posed questions about digital transformation and the role of digital platforms in modern transport.

Digital transformation: from necessity to competitive advantage

The conversation addressed key aspects of digitization in transport – from document digitalization and process automation to supply chain transparency. These are no longer just efficiency tools but essential components in meeting growing customer expectations and dealing with cost pressures.

Visline, a well-established player in the industry, actively embraces these challenges. The company consistently invests in the development of IT systems that support route planning, order execution tracking, driver communication, and service quality monitoring. As Visline representatives emphasize, digitization is not a goal in itself – it must bring real operational value and support the people managing dozens of transports across Europe every day.

Visline’s development: where technology and people go hand in hand

Technological development at Visline goes beyond software. It also includes strong investment in team competencies. Regular training on new tools, cybersecurity workshops, and practical AI implementations in daily planning have become the standard. As a result, Visline employees are not only better equipped to handle everyday challenges but also actively contribute to designing and optimizing processes.

Visline also prioritizes a partnership-based approach to clients – offering transparency, tailored solutions, and fast information flow. What was considered innovation just a few years ago is now the standard – and Visline continues to stay ahead of industry trends.

Challenges in the TSL sector: standardization, talent, and scalability

The discussion also highlighted more difficult aspects of digitization – the lack of uniform data exchange standards, high implementation costs, and a shortage of qualified IT specialists. Visline addresses these challenges through strategic technology partnerships, the creation of internal project teams, and a flexible approach to system integration with clients.

The future belongs to flexible and digital companies

As the speakers unanimously emphasized, the future of the TSL industry belongs to companies that combine technology with operational flexibility. At Visline, this approach translates into measurable results – faster processes, better decisions, and increased operational security.